Portainer unable to retrieve templates. Jul 5, 2018 · Verify that the Synology firewall settings under Security\Firewall in DSM are not blocking the port used by Portainer to fetch the templates. I also deploy a portainer/templates to let portainer/portainer get custom templates. With an intuitive GUI and a set of sane defaults that get users up and running fast, Portainer dramatically reduces the need for teams to learn your orchestrator, which leads to faster adoption and time savings I'm compiling a list of templates and I while the json file I have seems to be clear of errors, Portainer gives me the error Failure Unable to retrieve templates. I have changed nothing since it worked a couple of days ago. 10. Mar 2, 2026 · Actual Behavior The page fails to load, and a notification appears: "Unable to retrieve registries: Unauthorized. 19. The turnkey container seems fine and able to reach the internet. Dec 10, 2023 · After updating to Portainer EE v2. json from my machine, but no success. json (which is obviously not reachable as it's not part of your Compose setup). Mar 7, 2025 · Confirming this problem exists with Portainer Business Edition 2. Assign the user access to a specific registry within that environment. 2020/06/16 16:31:14 Unable to retrieve template definitions via filesystem Had an issue very similar to this and just needed to clear some static IP settings out of my netplan file on the portainer host and apply the config, just revert back to DHCP if portainer is unable to grab templates or deploy new containers. Jul 28, 2018 · During startup, Portainer will try to fetch templates from the HTTP URL http://templates/templates. 1 as well. Steps to reproduce the issue: Deploy portainer behind a corporate network. Just looking for a starting point on what to look for. Deploy a new stack using a Compose file as that user. 1 Docker version (managed by Portainer): 20. Portainer is a Universal Container Management System for Kubernetes, Docker/Swarm, and Nomad that simplifies container operations, so you can deliver software to more places, faster. 0 entries. Aug 14, 2017 · Description Unable to download external templates when portainer is behind a forward proxy. With an intuitive GUI and a set of sane defaults that get users up and running fast, Portainer dramatically reduces the need for teams to learn your orchestrator, which leads to faster adoption and time savings Jun 16, 2020 · I'm trying to start a container for Portainer but it's not starting and in the log it shows the message: 2020/06/16 16:31:12 Warning: the --template-file flag is deprecated and will likely be removed in a future version of Portainer. Hopefully that clarifies my point 🤓 Thanks for looking into it. Doesn't seem to matter what source is used for templates either, so it's not an issue with the templates or the template hosts. Contribute to portainer/portainer-docs development by creating an account on GitHub. Portainer documentation. When I try to fetch portainer templates, I get a 500: Unable to retrieve templates via Question: I'm getting a "Unable to retrieve templates" error on portainer while trying to access the templates section after configuring it to use a custom I have removed and reinstalled the portainer container with no change. You will get that error if that is the case. 27. Apr 24, 2022 · Steps to reproduce the issue: Enter the App Templates menu of the management platform ,waiting the page load Technical details: Portainer version:2. " Steps to Reproduce Grant access to a specific environment for a non-admin user. Jul 17, 2017 · Everything worked like a charm but portainer is unable to download templates. Found the problem. 4 I receive "Unable to retrieve" errors when clicking on Dashboard|App Templates|Images|Volumes. And outgoing traffic need to b Jun 26, 2020 · While there are more in the selfhosted_templates list, there appear to be entries missing when compared to the original Portainer 2. . Sep 1, 2022 · I'm using portainer to manage my docker containers on my raspberry pi. If you would like some assistance with organising/synchronising the entries, feel free to ping me. 11. I have also setup pi-hole and unbound. Steps to Resolve the Issue To fix the DNS resolution issue for Portainer and successfully fetch templates again, follow these steps: Step 1: Verify DNS Settings on Your Router Access your I ran into this issue too and watched another one of the Geeked videos which listed a different template list in the video description for people using Portainer 2. 14 Kubernetes version (managed by Portainer): Platform (windows/linux): centos7 Command used to start Portainer (docker run -p 9443:9443 portainer/portainer): Browser: Use Case (delete as Jun 6, 2017 · @tbcashy Have you tried again later ? Are you using custom templates? You can access the new settings view in the latest release to point at another source for templates, make sure you're using the default. 0 and above. wcng xgabwx zbdxof slvnz ohhxk ccuz gksp yaqrl heak tsmde